Customer Testimonials

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DealerRater Nov 22, 2021

Just moved here from Texas, needed to get my Kia Sorento serviced, brought it to safford and they treated me like I was a long time customer, great dealership service department

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DealerRater Aug 13, 2021

Kind and friendly staff. Everyone is very accommodating and the service is great. Definitely recommend.

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DealerRater Jul 22, 2021

Brad and Chris are great to work with. Everyone in the Service Dept. is knowledgeable and friendly. I Would recommend to all friends and family.

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DealerRater Jun 22, 2021

Sydney Chandler stayed on top of my requests for info and kept me in the loop on the vehicle order. Tara Fitzgerald in finance was concise, informative and thorough when it came time to work through financing. Overall I can't recommend them enough.

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DealerRater Jun 22, 2021

Great experience. They made the process so easy, and I was able to get just the car I wanted.

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Cars May 15, 2021

Perfection. Staff made the whole process smooth. Staff were incredibly helpful and knowledgeable. Dealt were other dealership which was not helpful. Safford is now my dealership

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Cars May 8, 2021

Sergio was a very patient and helpful car salesman he helped me in a great deal . Ms Teresa from financial department and her manager helped me as well I just want to say thank u all and I'm loving my new 2021.

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Cars Apr 29, 2021

Joe Mattei was very professional and went above and beyond to answer or questions and concerns. Buying a car can be stressful however if you have a salesman like Mr Mattei it makes it more of an exciting experience.

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Cars Apr 18, 2021

Excellent Service! Friendly staff. Service was quick while of the highest quality. Kept me updated on progress of service. Extremely happy and would recommend to all of my friends.

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DealerRater Apr 17, 2021

Courtney and Robbie were wonderful! I told them what I wanted and my plan, and they delivered!! I am in love with my jeep! I am very satisfied!

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DealerRater Feb 26, 2021

Service was great! First time going to this service shop, and I will definitely return if I need too. My car was finished in a timely manner.

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Cars Feb 26, 2021

Very friendly and helpful. Sales and finance even stayed late to accommodate my schedule. They found me exactly what I was looking for. I would recommend with confidence!

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Cars Feb 24, 2021

Very friendly staff. Car (Kia Forte) was reasonably priced and I got a fair return on my trade. My salesman (Justin) was excellent. Look him up if you go in.

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Cars Jan 29, 2021

Needed my vehicle dome light replaced. The staff was friendly and attentive during my short visit. The facility was clean, well stocked with refreshments and adhered to CDC guidelines.

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Cars Dec 30, 2020

This is the 4th Kia Soul I have purchased from This facility. Have always been treated with respect and professionalism. Great people, great dealership. Thank you for making us feel comfortable.

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Cars Dec 3, 2020

Sale people were extremely helpful and knowledgeable. All our question were answered guickly and honestly. Finance area was good and the Lady was very knowledgeable and though.

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Cars Nov 25, 2020

Everyone made this new car purchase a pleasant experience. Sydney Chandler was great. No pressure just professional friendly service. Love my new Seltos. Thanks to all.

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Cars Nov 1, 2020

Sergio is by far the best car dealer i have ever dealt with. It was a pleasant experience buying a vehicle from him. He was knowledgeable and the interaction was a fun one.

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Cars Oct 21, 2020

I purchased my second Kia Optima.. I just love the brand and Christian was a pleasure to work with, he was attentive and patient to my wants and accessible to me when during my shopping experience. I definitely recommend going to Stafford Kia in Salisbury!!!!

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Cars Oct 19, 2020

Everyone was outstanding to deal with thru out the process. Rob was the best! So very helpful to my Mom and came in on a vacation day to close out her lease. What a pleasure to work with!

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Cars Oct 1, 2020

Brad and his team were terrific. They were able to get our car in and fixed quickly, plus he called to make a couple of additional recommendations, which we also had them take care of. We don't normally get repairs done at a dealership, but in this case we are happy we did and we'll be back.

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Cars Sep 28, 2020

I had a great experience at Safford Kia, Sydney Chandler was wonderful. I am very pleased with the 2020 Kia Forte LX, and everyone was very helpful in the buying process!

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Cars Sep 27, 2020

I was almost desperate to find a used car that fit my needs. I was referred to Sydney Chandler who presented me with various options at Safford Kia and I ended up purchasing a beautiful car that met my needs! The experience was effortless and I am extremely happy with my “new to me” vehicle! Beyond highly recommended!

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Cars Sep 27, 2020

Justin was very friendly and helpful. I felt comfortable through the entire process. I found just the used car I was looking for. I recommend Safford KIA.

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Cars Sep 26, 2020

Honestly, I cannot recommend this enough. Bought my first real car with them. They were so patient and really let me think before I buy. Ask for Robby if you go! You won't be disappointed.

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DealerRater Aug 11, 2020

My husband & I went to Kia to initiate a new lease on Kia Sportsge. Sales Consultant Sergio Soto assisted us. He was knowledgeable & professional and ensured we understood all the functions of our Kia. In addition, finance manager Liz Disimone was also efficient, professional & explained all the details clearly.

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DealerRater Jul 28, 2020

Great service as always. I go out of my way to deal with what I consider the best service staff on the Eastern shore ! Always professional, very friendly and efficient

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DealerRater Jul 20, 2020

Communication with Safford KIA of Salisbury was outstanding. I was blown away with that piece. Having worked in the field, I figured I’d end up spending more than expected for an oil change and rotation bc it had been a while since my vehicle was serviced. These guys work hard and I appreciate them. Upkeep can be pricey but it’s better than the alternative. This is my FIFTH Kia from this establishment so suffice to say, I’m highly satisfied.

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DealerRater Jul 17, 2020

DONT KNOW IT WELL, Service individual friendly,Ans.a question was honest. Sorry. Just only there 1st. Time.... NOT YOUR ORDINARY WRITER.. Perhaps you need to look into a NEW Format for FIRST time visitors...

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DealerRater Jul 5, 2020

Excellent service despite some complex WiRing problems. Frequent and easy contact during several days. Very courteous and friendly. Easy to leave vehicle on weekend and felt secure in being in a remote place.

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DealerRater Jun 23, 2020

Sergio, our salesman, was just fabulous and he pushed everything through with just complete ease. Very professional and he knows the kia soul he showed us everything inside the car and he helped me set up my phone with bluetooth. Amazing employee with professionalism and we will come back in the case the need arises for another vehicle. We are very happy with our soul and I have no buyers remorse. 🤗👌👍

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Cars Jun 1, 2020

I purchased a new Kia Soul from Safford Kia in Salisbury MD from salesperson Sydney Chandler. Sydney was welcoming and personable and never made me feel pressured. She made the process extremely easy. The only suggestion I can make is that the "opt out" option for purchasing an extended warranty needs to be offered at the sane time the extended warranties are explained. Other than that, great experience overall.

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DealerRater May 28, 2020

Service was great. The concierge picked my vehicle up from my home, which was very convenient because I have a newborn. I would definitely recommend.

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Cars May 24, 2020

I purchased my Kia Sportage from Safford Kia around December, and I had a really great experience. The salesperson was knowledgeable, efficient and kind. They sales manager worked with me to find the right financing option. And I really love the Sportage.

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Cars May 21, 2020

I always use this dealership for purchases and service. Have always had a great experience! Very courteous, knowledgeable, friendly staff. Worked with Bunk on the recent purchase of my 2020 KIA Sportage and he made it very easy. I am very satisfied and love my new vehicle! Thank you to the whole staff.

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DealerRater May 8, 2020

Good quality cars no pushy sales person following you around.All the used cars seemed to be in great condition.My sale was not a long drawn out deal.

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DealerRater Apr 29, 2020

Marq was amazing for beginning to end. Marq and his team worked diligently until they found me the best deal. I would recommend him! Thank you so much!

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DealerRater Apr 22, 2020

Friendly, courteous service. The service advisor is a credit to your business. My vehicle was serviced on time and was serviced most satisfactorily. I will have future service done at Safire Kia.

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DealerRater Apr 15, 2020

Quality work. Car is moving great now with no noises what so ever . Went in for a full engine swap couldn’t be happier ! Great job !

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DealerRater Apr 5, 2020

Service. Was. Outstandig. And. So. Was. Workmanship. They. Call to. See. If. I needed. Ride. To. And. From. Service. Area. Thank. You. So. Much for. Everything

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Cars Mar 21, 2020

Very helpful staff. On point. Very informative on detail and info. Made sure I was good and satisfied. Stayed with me throughout the whole process.

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DealerRater Mar 12, 2020

Made the car buying experience easy! Great staff and very helpful! Definitely will go back when ready to get another vehicle. Go see Robbie and the crew for your next ride!

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DealerRater Mar 12, 2020

Awesome service wonderful people with a smile 😊 not pushy salesman overall great experience excellent patience with all the questions I asked!! Would recommend this dealer to anyone.

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DealerRater Mar 2, 2020

There was some confusion over the appointment but other than that service was good. Chris took time to explain things and was very friendly and professional.

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DealerRater Feb 21, 2020

Had wonderful,efficient ,pleasant experience with my sales agent Bunk.He made everything seem easy and go very smoothly! Finance agent was also very nice

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DealerRater Feb 18, 2020

Great experience! Very happy with the vehicle and the process! My sales rep was very responsive throughout the whole process and continued to work with me and my budget.

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DealerRater Feb 18, 2020

They are great and have wonderful customer service. I worked with Bunk and a few others and they made sure that I understood everything I was doing. They also provided the best offers according to my budget. I’m very satisfied with my visit.

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DealerRater Jan 29, 2020

The service was great and the technician was very nice. He even took care of a recall I knew nothing about! I plan on getting all my servicing done here.

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Cars Nov 24, 2019

Sergio did a great job for us. He worked hard to find us just the right car we were very happy with Sergio and Andy as well as the management.

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DealerRater Sep 3, 2019

Bought my Kia when it was Sherwood for 1 reason was the Kia for life..Well that all ended when Safford bought them and was never notified they said the sent a letter well I never received and however I get there emails and calls....will bever go back.. Their service is fine

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Cars Aug 27, 2019

I wrecked my car in a total loss accident and my credit wasn't all that. They helped me get in a new car. Very excellent service.

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DealerRater Jul 30, 2019

Have always had my 2015 Kia Sportage serviced regularly at Stafford. Employees are always professional, knowledgeable and friendly! Always explain what work is being done or what is recommended to be done at future visits. Would highly recommend Stafford dealership!

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DealerRater Jun 8, 2019

Excellent fast service. Tech very informative. Tech knowledgable and limited wait time. Scheduled appointments no long wait time. Clean waiting room with internet. Refreshments made the wait comfortable

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DealerRater May 28, 2019

This was my first service check on my new Sedona. First, I love my new van. This is the first new vehicle that I have ever owned. My first service on it. Everything was great. Chris was outstanding and curtious and so helpful. Got to see Mr. Bunk who sold the van to me. He is awesome and sweet. Thank you all so much for everything you do.

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