Customer Testimonials
Taylor was very professional in a quiet and matter of fact way. He kept his promise of communicating with me in regard to time of delivery etc.
Joe was very helpful and informative. He made this process very easy and explained all of the features of the car.
Great service and great people to deal with joe is the one you want to see for your next vehicle purchase
Worked with Joe Mattei, who was very knowledgeable and courteous. He understood what we wanted to do and made the process easy and friendly. I can't say enough about how he reflected so positively on the dealership. We had the same courteous, knowledgeable interaction with Joey Vogel in Finance and Brad Atkins, the Service Manager. I will be bringing both of my Kias here for service and highly recommend Safford Kia.
AMAZING EXPERIENCE!!! Brad was my service manager and really saved the day for me. I was traveling and far from home. On Sunday I swerved to miss hitting a dog and went in a ditch. I immediately went on line but couldn’t get an appointment until 1:30 on mint. I had to leave for Miami asap. I took a chance and went at 10:00. I spoke with BRAD who recognized the severity of my situation immediately. He really listened to my concerns. My car was in bad shape but he fixed her up like new!!! She drives like the first day ...
Sales staff was very kind and courteous. Great knowledge of the vehicles in inventory. Would definitely be back
Good people, great service and clear communication. Looking forward to do business again here. Definitely recommend this location
Always courteous-work completed as promised in a timely manner- employees are eager to provide excellent customer service.
Salesman Joe Mattei was excellent, professional, courteous, and kind!!! I highly recommend Safford Kia and their staff!!!
The service manager was extremely nice and efficient. The repair time for my vehicle was reasonable.
I have a Chevrolet truck with nitrogen filled tires and was having difficulty finding anyone to refill them. Your Ford dealership mentioned that I should check their Kia dealership and I am glad I did. Your service manager, Brad Atkins, advised me he could start in one hour and when I came back back, they started right away. Forty minutes later there were finished and I was out the door in no time at all. Rarely are my expectations met by most businesses but they were greatly exceeded in all regards by your staff. Thanks again!
Friendly environment and very professional. Always reminds you of your appointments. Great prices and always explaines your problems with vehicle.
Always courteous-work completed as promised in a timely manner- employees are eager to provide excellent customer service.
They did a great job I appreciate them getting my vehicle completed in a reasonable time
The service department is excellent. Chris is always very helpful. Everyone at the dealership seems professional.
Just moved here from Texas, needed to get my Kia Sorento serviced, brought it to safford and they treated me like I was a long time customer, great dealership service department
Kind and friendly staff. Everyone is very accommodating and the service is great. Definitely recommend.
Brad and Chris are great to work with. Everyone in the Service Dept. is knowledgeable and friendly. I Would recommend to all friends and family.
Sydney Chandler stayed on top of my requests for info and kept me in the loop on the vehicle order. Tara Fitzgerald in finance was concise, informative and thorough when it came time to work through financing. Overall I can't recommend them enough.
Great experience. They made the process so easy, and I was able to get just the car I wanted.
Perfection. Staff made the whole process smooth. Staff were incredibly helpful and knowledgeable. Dealt were other dealership which was not helpful. Safford is now my dealership
Sergio was a very patient and helpful car salesman he helped me in a great deal . Ms Teresa from financial department and her manager helped me as well I just want to say thank u all and I'm loving my new 2021.
Joe Mattei was very professional and went above and beyond to answer or questions and concerns. Buying a car can be stressful however if you have a salesman like Mr Mattei it makes it more of an exciting experience.
Excellent Service! Friendly staff. Service was quick while of the highest quality. Kept me updated on progress of service. Extremely happy and would recommend to all of my friends.
Courtney and Robbie were wonderful! I told them what I wanted and my plan, and they delivered!! I am in love with my jeep! I am very satisfied!
Service was great! First time going to this service shop, and I will definitely return if I need too. My car was finished in a timely manner.
Very friendly and helpful. Sales and finance even stayed late to accommodate my schedule. They found me exactly what I was looking for. I would recommend with confidence!
Very friendly staff. Car (Kia Forte) was reasonably priced and I got a fair return on my trade. My salesman (Justin) was excellent. Look him up if you go in.
Needed my vehicle dome light replaced. The staff was friendly and attentive during my short visit. The facility was clean, well stocked with refreshments and adhered to CDC guidelines.
This is the 4th Kia Soul I have purchased from This facility. Have always been treated with respect and professionalism. Great people, great dealership. Thank you for making us feel comfortable.
Sale people were extremely helpful and knowledgeable. All our question were answered guickly and honestly. Finance area was good and the Lady was very knowledgeable and though.
Everyone made this new car purchase a pleasant experience. Sydney Chandler was great. No pressure just professional friendly service. Love my new Seltos. Thanks to all.
Sergio is by far the best car dealer i have ever dealt with. It was a pleasant experience buying a vehicle from him. He was knowledgeable and the interaction was a fun one.
I purchased my second Kia Optima.. I just love the brand and Christian was a pleasure to work with, he was attentive and patient to my wants and accessible to me when during my shopping experience. I definitely recommend going to Stafford Kia in Salisbury!!!!
Everyone was outstanding to deal with thru out the process. Rob was the best! So very helpful to my Mom and came in on a vacation day to close out her lease. What a pleasure to work with!
Brad and his team were terrific. They were able to get our car in and fixed quickly, plus he called to make a couple of additional recommendations, which we also had them take care of. We don't normally get repairs done at a dealership, but in this case we are happy we did and we'll be back.
I had a great experience at Safford Kia, Sydney Chandler was wonderful. I am very pleased with the 2020 Kia Forte LX, and everyone was very helpful in the buying process!
I was almost desperate to find a used car that fit my needs. I was referred to Sydney Chandler who presented me with various options at Safford Kia and I ended up purchasing a beautiful car that met my needs! The experience was effortless and I am extremely happy with my “new to me” vehicle! Beyond highly recommended!
Justin was very friendly and helpful. I felt comfortable through the entire process. I found just the used car I was looking for. I recommend Safford KIA.
Honestly, I cannot recommend this enough. Bought my first real car with them. They were so patient and really let me think before I buy. Ask for Robby if you go! You won't be disappointed.
My husband & I went to Kia to initiate a new lease on Kia Sportsge. Sales Consultant Sergio Soto assisted us. He was knowledgeable & professional and ensured we understood all the functions of our Kia. In addition, finance manager Liz Disimone was also efficient, professional & explained all the details clearly.
Great service as always. I go out of my way to deal with what I consider the best service staff on the Eastern shore ! Always professional, very friendly and efficient
Communication with Safford KIA of Salisbury was outstanding. I was blown away with that piece. Having worked in the field, I figured I’d end up spending more than expected for an oil change and rotation bc it had been a while since my vehicle was serviced. These guys work hard and I appreciate them. Upkeep can be pricey but it’s better than the alternative. This is my FIFTH Kia from this establishment so suffice to say, I’m highly satisfied.
DONT KNOW IT WELL, Service individual friendly,Ans.a question was honest. Sorry. Just only there 1st. Time.... NOT YOUR ORDINARY WRITER.. Perhaps you need to look into a NEW Format for FIRST time visitors...
Excellent service despite some complex WiRing problems. Frequent and easy contact during several days. Very courteous and friendly. Easy to leave vehicle on weekend and felt secure in being in a remote place.
Sergio, our salesman, was just fabulous and he pushed everything through with just complete ease. Very professional and he knows the kia soul he showed us everything inside the car and he helped me set up my phone with bluetooth. Amazing employee with professionalism and we will come back in the case the need arises for another vehicle. We are very happy with our soul and I have no buyers remorse. 🤗👌👍
I purchased a new Kia Soul from Safford Kia in Salisbury MD from salesperson Sydney Chandler. Sydney was welcoming and personable and never made me feel pressured. She made the process extremely easy. The only suggestion I can make is that the "opt out" option for purchasing an extended warranty needs to be offered at the sane time the extended warranties are explained. Other than that, great experience overall.
Service was great. The concierge picked my vehicle up from my home, which was very convenient because I have a newborn. I would definitely recommend.
I purchased my Kia Sportage from Safford Kia around December, and I had a really great experience. The salesperson was knowledgeable, efficient and kind. They sales manager worked with me to find the right financing option. And I really love the Sportage.
I always use this dealership for purchases and service. Have always had a great experience! Very courteous, knowledgeable, friendly staff. Worked with Bunk on the recent purchase of my 2020 KIA Sportage and he made it very easy. I am very satisfied and love my new vehicle! Thank you to the whole staff.
Good quality cars no pushy sales person following you around.All the used cars seemed to be in great condition.My sale was not a long drawn out deal.
Marq was amazing for beginning to end. Marq and his team worked diligently until they found me the best deal. I would recommend him! Thank you so much!
Friendly, courteous service. The service advisor is a credit to your business. My vehicle was serviced on time and was serviced most satisfactorily. I will have future service done at Safire Kia.
Quality work. Car is moving great now with no noises what so ever . Went in for a full engine swap couldn’t be happier ! Great job !
Service. Was. Outstandig. And. So. Was. Workmanship. They. Call to. See. If. I needed. Ride. To. And. From. Service. Area. Thank. You. So. Much for. Everything
Very helpful staff. On point. Very informative on detail and info. Made sure I was good and satisfied. Stayed with me throughout the whole process.
Made the car buying experience easy! Great staff and very helpful! Definitely will go back when ready to get another vehicle. Go see Robbie and the crew for your next ride!
Awesome service wonderful people with a smile 😊 not pushy salesman overall great experience excellent patience with all the questions I asked!! Would recommend this dealer to anyone.
There was some confusion over the appointment but other than that service was good. Chris took time to explain things and was very friendly and professional.
Had wonderful,efficient ,pleasant experience with my sales agent Bunk.He made everything seem easy and go very smoothly! Finance agent was also very nice
Great experience! Very happy with the vehicle and the process! My sales rep was very responsive throughout the whole process and continued to work with me and my budget.
They are great and have wonderful customer service. I worked with Bunk and a few others and they made sure that I understood everything I was doing. They also provided the best offers according to my budget. I’m very satisfied with my visit.
The service was great and the technician was very nice. He even took care of a recall I knew nothing about! I plan on getting all my servicing done here.
Sergio did a great job for us. He worked hard to find us just the right car we were very happy with Sergio and Andy as well as the management.
Bought my Kia when it was Sherwood for 1 reason was the Kia for life..Well that all ended when Safford bought them and was never notified they said the sent a letter well I never received and however I get there emails and calls....will bever go back.. Their service is fine
I wrecked my car in a total loss accident and my credit wasn't all that. They helped me get in a new car. Very excellent service.
Have always had my 2015 Kia Sportage serviced regularly at Stafford. Employees are always professional, knowledgeable and friendly! Always explain what work is being done or what is recommended to be done at future visits. Would highly recommend Stafford dealership!
Excellent fast service. Tech very informative. Tech knowledgable and limited wait time. Scheduled appointments no long wait time. Clean waiting room with internet. Refreshments made the wait comfortable
This was my first service check on my new Sedona. First, I love my new van. This is the first new vehicle that I have ever owned. My first service on it. Everything was great. Chris was outstanding and curtious and so helpful. Got to see Mr. Bunk who sold the van to me. He is awesome and sweet. Thank you all so much for everything you do.